At the May Industrial Supply Association annual meeting in Las Vegas, industry consultant William McCleave presented the results of a survey of ISA members, The Future Impact of Size and Value Content on Industrial Distribution.” This article outlines one of the key findings of that report: the importance of value-add in distribution.
How is value-add being defined in distribution today? As noted in these pages before, the term has been used so heavily that it risks losing meaning. At the same time, most wholesale distribution executives agree that market battles ahead will center on how well their companies define and sell value.
In a recent survey of Industrial Supply Association members by consultant William McCleave, most respondents felt that value-add …
