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Authorization was obtained from the Port of Long Beach Security Division and POLB Harbor Patrol for this operation in restricted airspace.
  • Article

Trump Administration Eases Select Metal Tariffs on Ag, HVAC Imports

A new presidential proclamation temporarily lowers Section 232 duties on certain agricultural equipment, residential HVAC products and mobile industrial machinery — offering targeted relief for distributors but leaving much of the broader metals tariff regime intact.
Warehouse workers are operating forklifts, transporting goods between tall shelves filled with various products, showcasing the fast paced environment of a modern distribution center
  • Article

Before You Automate Your Warehouse, Ask These 3 Questions

Warehouse automation often falls short — not because of technology, but because distributors automate the wrong problems. This piece outlines three critical questions to reduce friction, improve workflow orchestration and ensure automation investments actually deliver efficiency gains.
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  • Article

The Hidden Majority: Your AI Is Writing Emails. Your Competitor’s is Finding Margin

We kick off our new "The Hidden Majority" article series with one that focuses on the small- to mid-sized results from the latest Baird-MDM survey combined with our AI research from earlier this year. This piece explores why pricing and margin optimization remain the industry’s biggest untapped AI opportunity — especially for sub-$100M distributors.
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  • Article

Late Payments: Key Causes, Consequences and How to Close the Gap

Late payments aren’t just a collections issue — they expose deeper breakdowns across distributors’ revenue lifecycle. This contributed article explores the operational causes behind delayed cash flow and how unified data, contract-driven billing and AI can help close the gap.
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  • Article

Podcast: Field Sales is Far From Dead – It’s Evolving

Map My Customers’ JT Rimbey joins the MDM Amplify podcast to discuss the evolving role of field sales in distribution — exploring territory management, account segmentation, CRM adoption and why relationship-driven outside sales remains a critical competitive advantage despite growing digital buying trends and advances in AI-powered sales technology.

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