Luke Bucklin, president of Sierra Bravo Corp., has worked with distributors for more than two decades, most recently in updating legacy systems using Service Oriented Architecture (SOA). SOA allows companies to adapt their current systems to modern technology. Here’s what Bucklin is seeing in the current market for SOA and what distributors should expect.
 
MDM: How do companies go about modernizing their legacy systems, and how do you help them to do that?
 
Luke Bucklin: Legacy systems have changed with the customer over time. They eventually realize that the system is not modern. It doesn’t integrate cleanly with e-mail or their CRM application. They can’t print invoices the way they want them to look. It’s a constant challenge. …