In a tough economy, industries with tight margins are looking for new ways to save money. Talk about lean is on the rise (see the recent MDM case study Lessons Learned on Lean) and experts are chiding some executives for not taking the need to make changes to heart. (Here’s what economist Alan Beaulieu recently said, as published in the MDM Blog this summer.)
 
Even in that light, R. David Yost, CEO of drug distributor AmerisourceBergen, has taken cost-cutting to a whole new level. Yost’s efforts to keep spending in line -including answering his own phone rather than relying on a secretary -recently were featured in <a ...