I recently interviewed top management expert, Harvard Business School Professor Robert Kaplan, one of the originators of the performance management system the Balanced Scorecard. (Here’s his biography on the Harvard Web site.) He’s come out with another book (with David Norton) –The Execution Premium: Linking Strategy to Operations for Competitive Advantage.
 
The concept behind the book is to show organizations how they can mesh strategy and operations to attain corporate goals using a deliberate six-stage management process. Kaplan says that many organizations try to …