Employees who care about a customer? Valuable. Employees who take ownership of making customers happy and initiative in making your company more profitable? Priceless and perhaps increasingly extinct.
Distributors aren’t ignoring the issue of human resource development. In fact, the University of Industrial Distribution, an annual program that a few years ago went begging for students at its annual one-week session, has been quickly selling out about 500 seats the past two years. But it will take a lot more than annual off-site training to keep your company competitive and growing in turbulent economies. A team of motivated, resourceful and creative problem solvers can make the difference in a company’s performance.
People with great skills are in short supply; …
Commentary: Make Great Employees Your Strategy
Employees who care about a customer? Valuable. Employees who take ownership of making customers happy and initiative in making your company more profitable? Priceless and perhaps increasingly extinct.
Distributors aren’t ignoring the issue of human resource development. In fact, the University of Industrial Distribution, an annual program that a few years ago went begging for students at its annual one-week session, has been quickly selling out about 500 seats the past two years. But it will take a lot more than annual off-site training to keep your company competitive and growing in turbulent economies. A team of motivated, resourceful and creative problem solvers can make the difference in a company’s performance.
People with great skills are in short supply; …
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Tom Gale
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