In 2013, Grainger surpassed $3 billion in sales from e-commerce channels, representing a third of total company sales. Paul Miller, vice president of global e-commerce for Grainger, spoke with Editor Lindsay Konzak about Grainger’s approach and plans for e-commerce.
This article includes:
- How the distributor approaches e-commerce
- Grainger's multichannel approach
- Where Grainger sees opportunity with technology
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- The State of E-Commerce in Distribution
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