Sales order automation SaaS platform provider Conexiom announced its next-generation artificial intelligence platform.

The platform includes major advances in the speed, accuracy and coverage of its self-learning AI product – Conexiom Express.

“The next generation Conexiom Platform closes the complete digital order gap with the best outcomes applied from multiple AI models that are specifically tuned to the complexities of PO-backed sales orders,” said Conexiom Chief Technology Officer Ani Gujrathi in a Jan. 31 news release. “We help manufacturers and distributors achieve competitive advantage through customer experience with unmatched order processing speed, fulfillment accuracy, and cost-to-serve efficiency across quote-to-cash.”

New innovations in the latest release of the Conexiom Platform include:

• Hybrid machine learning framework which combines Conexiom’s supervised learning models with generative AI models.
• Advanced AI Learning Service that automatically improves the document and field prediction models as CSR corrections are made.
• Streamlined user interface for Customer Service Reps to review, correct and approve any exceptions – including an embedded Salesforce option.
• Pre-built sales order validations and conversions to automate business rules such as part numbers, pricing, minimum order quantity and unit of measure.
• Standardized integrations and validations across leading ERP systems, such as SAP, Oracle, Infor, Epicor and Microsoft.
• Enhanced self-service tools and guidance.

Conexiom will demo the new platform during MDM’s Feb. 22 webcast, titled, “Keys to Selling in a Tough Economy: Maximize Growth & Customer Satisfaction with Automation.”