Metalworking and MRO supplies distributor MSC Industrial Supply appointed Martina McIsaac to President and Chief Operating Officer, effective Sept. 23.

McIsaac previously served as Executive VP and COO for MSC, where she helped improve the company’s customer experience, supplier relationship, supply chain operations and more.

“Over the past two years, Martina has made significant improvements to our internal and external operations,” MSC CEO Erik Gershwind said in a Sept. 24 news release. “She has elevated the customer experience by improving service levels and fill rates, executed strategic initiatives across our Supply Chain and further improved our working capital efficiencies. Over this time, she has shown an ability to execute large, complex initiatives to guide the business to be more focused operationally and strategically.”

In her new role, McIsaac will oversee daily operations, which include — sales, marketing, solutions, supply chain management, category management, supplier relations, sustainability and information technology.

“This move tightens the connection and improves our ability to capture synergies between our technology functions and the operations of our business,” Gershwind added. “It also allows me to put greater focus on our long-term strategic direction and cultivating the next generation of MSC’s competitive advantage, business development, and talent development.”

McIsaac joined the company in October 2022 after nine years at Hilti Corporation, where she served as Regional head and CEO. She also held various roles at Avery Dennison in sales, marketing and operations across Mexico, Argentina, Chile, Canada and the U.S. before becoming VP and General Manager of the Performance Polymers Division.

On MDM’s 2024 Top Distributors Lists, MSC is No. 13 for Industrial Supplies and No. 6 for MRO.