Electrical and industrial supplies distributor Graybar appointed Andy Ciccone VP of Customer Experience, effective Nov. 1.

Ciccone — currently the District VP for Graybar’s Richmond district — has been with the company for 32 years, holding various roles in sales, branch management, district management and corporate leadership.

“Andy’s extensive experience within Graybar and the industry gives him a deep understanding of the priorities that matter most to our customers,” Graybar Senior VP and General Manager Dennis DeSousa said in a Sept. 10 news release. “As our industry evolves, I am confident that he will build on our longstanding culture of employee ownership and service excellence to reimagine the customer experience for the future.”

Graybar noted that Ciccone will focus on creating and executing a companywide strategy to enhance the customer experience by utilizing Graybar’s extensive resources.

This is the latest in a recent string of leadership appointments for Graybar in the past few months that have included sales VPs for two product divisions; VP of strategic planning; and VP of distributor operations.

Graybar is No. 4 on MDM’s Top Distributor List for Electrical and No. 20 for Industrial Supplies.