Establishing a feedback mechanism is critical in improving processes across a business. Steve Deist of Indian River Consulting Group examines the importance of having a “feedback loop” and how it can help distributors create a more strategic approach to sales.
This article is an exclusive summary of the recent MDM Webcast, CRM & the Strategic Sales Force.
This article includes:
- Characteristics of an effective feedback loop
- Best practices to getting feedback
- Where many companies fail
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