August 10 2016
Customer Engagement & Internet of Things
46
15
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Not enough distributors listen to their customers, and this is a problem in the era of the customer. With the rise of Amazon and other unknown disruptors possibly on the horizon, B2B companies must map their customers experience to uncover deficiencies and then work to solve them.
This article includes:
- The new model of distribution
- How to talk to your customers
- Consequences of inaction
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Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- Are You Really Customer-Centric?
- Customer Engagement: Dont Be Amazon
- 2015 State of Distributor Marketing: Effective Strategy Solves Challenges
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Legacy and name recognition arent enough to take home the gold, only distributors that put the necessary work into their business will succeed.
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Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- A Growing Competitive Threat
- 2016 Distribution Remodel: Refocus on the Core
- Work ON Your Business, Not Just IN Your Business
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Internet of things is a broad term for a network of connected devices that can automatically communicate with one another. The applications of this new technology are still in the early stages for distribution, but experts expect rapid growth in the next few years. This article examines some of the opportunities and challenges IoT introduces for the supply chain.
This article includes:
- Connecting the supply chain
- IoT opportunities for distributors & manufacturers
- Concerns about IoT
Subscribers should log in below to read this article.
Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- New Tech Disrupts Supply Chain
- Integrated Supplys Next Phase
- Supply Chain Sustainability Efforts Grow
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The MDM Industry Innovator award recognizes an individual who is leading change in a changing industry, rather than letting the change lead them. This years winner is Jay Amstutz, president of Ohio Power Tool, Columbus, OH. Amstutz was selected for his approach of using online tools to help his local distribution company compete with larger players for sales and employees.
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Not a subscriber? Subscribe below or learn more. The full 2016 Distribution Trends Special Issue is available to download in PDF format to MDM Premium subscribers.
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The MDM Market Snapshot, based on data from MDM Analytics, includes market demand for Abrasives by end user in the U.S., plus the top end users by 6-digit NAICS.
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Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- MDM Interview: Skys the Limit at SRS Distribution
- Market Snapshot: Tool Storage Market Demand in the United States
- MDM Pricing Trends Report: Second Quarter 2016
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News briefs from July 26-August 10, 2016.
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This is the PDF of this issue of Modern Distribution Management.
Table of Contents:
- Listen to Customers or Lose Them
- Commentary: Dont Settle for Silver
- IoT Poised to Alter Supply Chain
- Industry Innovator: Leading from Online
- Abrasives Market Demand in the United States
- News Digest
Are you a subscriber? Simply log-in to view this issue.
- Premium
Not enough distributors listen to their customers, and this is a problem in the era of the customer. With the rise of Amazon and other unknown disruptors possibly on the horizon, B2B companies must map their customers experience to uncover deficiencies and then work to solve them.
This article includes:
- The new model of distribution
- How to talk to your customers
- Consequences of inaction
Subscribers should log in below to read this article.
Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- Are You Really Customer-Centric?
- Customer Engagement: Dont Be Amazon
- 2015 State of Distributor Marketing: Effective Strategy Solves Challenges
- Premium
Legacy and name recognition arent enough to take home the gold, only distributors that put the necessary work into their business will succeed.
Subscribers should log in below to read this article.
Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- A Growing Competitive Threat
- 2016 Distribution Remodel: Refocus on the Core
- Work ON Your Business, Not Just IN Your Business
- Premium
Internet of things is a broad term for a network of connected devices that can automatically communicate with one another. The applications of this new technology are still in the early stages for distribution, but experts expect rapid growth in the next few years. This article examines some of the opportunities and challenges IoT introduces for the supply chain.
This article includes:
- Connecting the supply chain
- IoT opportunities for distributors & manufacturers
- Concerns about IoT
Subscribers should log in below to read this article.
Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- New Tech Disrupts Supply Chain
- Integrated Supplys Next Phase
- Supply Chain Sustainability Efforts Grow
- Premium
The MDM Industry Innovator award recognizes an individual who is leading change in a changing industry, rather than letting the change lead them. This years winner is Jay Amstutz, president of Ohio Power Tool, Columbus, OH. Amstutz was selected for his approach of using online tools to help his local distribution company compete with larger players for sales and employees.
Subscribers should log in below to read this article.
Not a subscriber? Subscribe below or learn more. The full 2016 Distribution Trends Special Issue is available to download in PDF format to MDM Premium subscribers.
- Premium
The MDM Market Snapshot, based on data from MDM Analytics, includes market demand for Abrasives by end user in the U.S., plus the top end users by 6-digit NAICS.
Subscribers should log in below to read this article.
Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:
- MDM Interview: Skys the Limit at SRS Distribution
- Market Snapshot: Tool Storage Market Demand in the United States
- MDM Pricing Trends Report: Second Quarter 2016
- Premium
News briefs from July 26-August 10, 2016.
- Premium
This is the PDF of this issue of Modern Distribution Management.
Table of Contents:
- Listen to Customers or Lose Them
- Commentary: Dont Settle for Silver
- IoT Poised to Alter Supply Chain
- Industry Innovator: Leading from Online
- Abrasives Market Demand in the United States
- News Digest
Are you a subscriber? Simply log-in to view this issue.
