- Articles
It’s clear that sellers overvalue an in-person/high-touch customer experience and undervalue online features important to today’s buyers.
Search Results for: Amazon – Page 19
- News
With the new marketplace, Parts Town is branching out into new verticals such as HVAC, janitorial, water filtration and technician supplies.
- News
The new facility in Fargo, which is more than 1 million square feet, will create 1,000-plus jobs in the area.
A look at the benefits that contractors seek from the entire distribution ecosystem, including how they currently use distributor websites and what they’d like to see more of in terms of omnichannel offerings.
- Articles
With increasing threats by digital giants and other channel disruptors, value-creating distributor-manufacturer partnerships are more important than ever. This article is the first of a three-part series on the benefits, critical value and keys to success of distributor advisory councils (DACs), based on interviews with 300 distributor principals.
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Sales team transformations accelerate thanks to online sales growth and COVID-19-related restrictions on in-person meetings.
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Customer engagement often begins and ends with robust technology.
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- Articles
Heard one of these lately? Customers are sick of Zoom; they never want to see a salesperson in-person again; they are moving all their orders to Amazon because we’ve heard how AMZ has blown up during the pandemic, etc. Our team at MDM looks at conventional wisdom like some people look at clay pigeons – we can’t wait to shoot ‘em down! Happy we got our chance.
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Industry leaders share how distributors can transform their sales processes.
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E-commerce opportunities abound, says Petra Schindler-Carter.
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