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Human Resources in Wholesale Distribution

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Listen to Customers or Lose Them

Not enough distributors listen to their customers, and this is a problem in the era of the customer. With the rise of Amazon and other unknown disruptors possibly on the horizon, B2B companies must map their customers experience to uncover deficiencies and then work to solve them.

This article includes:

The new model of distribution
How to talk to your customers
Consequences of inaction

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Are You Really Customer-Centric?
Customer Engagement: Dont Be Amazon
2015 State of Distributor Marketing: Effective Strategy Solves Challenges

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Winsupply’s New Chapter

Fresh off rebrand, distributor continues to script success story.

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2016 Top Industrial Distributors Announced

Plus the largest distributors in 13 other sectors.

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MDM Interview: Winsupply’s Winning Formula

This article is part of MDM's 2016 Distribution Trends Special Issue.

Celebrating its 60th anniversary this year, Winsupply, Dayton, OH, is fresh off a name change (it was formerly WinWholesale) and poised to set another record for revenue. Associate Editor Eric Smith spoke with President and CFO Roland Gordon and CMO Steve Edwards about the companys past, present and future.

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HVACR

2016 Trends Snapshot: HVACR/Plumbing Distribution

This article is part of MDM's 2016 Distribution Trends Special Issue. It provides a quick look at key trends affecting the HVACR/plumbing distribution sector.

The annual feature was researched and written by MDM based on interviews with dozens of distributors, industry experts and manufacturers. MDM also conducted a survey of its readers to uncover the trends outlined in this issue.

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Building Materials/Construction

April 2016 M&A Roundup: Consolidation Ramps Up in HVAC/Plumbing Sector

Building materials and construction distributors also busy with deals.

Human Resources in Wholesale Distribution

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Cut Costs, Keep Customers with Logistics

While distributors dont always prioritize their logistics capabilities, it is critical to optimize transportation efforts and distribution center networks amid growing threats and rising expenses. This article details supply chain strategies distributors can deploy to better manage costs and retain customers.

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