Jenel Stelton-Holtmeier Archives - Page 13 of 15 - Modern Distribution Management

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It’s easy to say distributors are more than middle men in the sales process. They are there to provide product when customers want it, where customers want it and how customers want it, right? But what is the real value distributors provide? Last week, MDM, in partnership with Grant Thornton, hosted a Webcast examining the threat of disintermediation (or the act of cutting distributors out of the sales process). In that event, the question was raised: Has technology changed what we have traditionally thought value to mean?

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  • Differentiate to Combat Disintermediation
  • 2014 State of Distributor Marketing: Distributor Marketing Shifts to Digital
  • Disasters Can – and Will – Happen

Today's distribution industry is a different animal than a few decades ago. The article examines how distributors are adapting to new customer expectations.

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  • Making Money with Small Customers
  • Measuring the Customer Experience
  • The Changing Role of Sales Personnel

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