When it finishes adding product lines, the distributor expects its catalog will be 490% bigger.
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Latest In Grainger
Solus Securite will continue to operate in its existing locations.
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Grainger: Consolidating products, services a key growth opportunity for distributor.
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Including acquisitions and foreign exchange, sales grew 20%.
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U.S. sales were up 17 percent overall for Grainger.
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Increases in heavy manufacturing contributed to Grainger’s sales growth in the U.S., Canada.
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Global growth will become an even stronger focus for Grainger in the coming years, according to President and CEO Jim Ryan. Ryan spoke recently at the William Blair & Company Annual Growth Stock Conference.
“Our customers are expanding internationally or looking to leverage spend …
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The establishment of Grainger Colombia builds on Grainger’s international expansion and recent investments in Latin America.
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U.S. sales for Grainger were up 10 percent.
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Excluding acquisitions and foreign exchange, daily sales were up 8% for Grainger.
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Many distributors are losing business to Grainger that they could win back with some changes in how they operate and market themselves.
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Grainger seems to pull off the challenge of being both a margin and market share leader in distribution.
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Acquisitions contributed 5% to Grainger’s growth in the first quarter.
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Reid Supply Company talks to Jack Keough about return it’s seen on its new Web site.
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Actuant and other industrial companies see hope for growth by end of 2010.
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Grainger has long been known as ahead of the curve in its e-commerce initiatives. Here’s an in-depth look at the $6.2 billion MRO distributor’s journey and the lessons it learned along the way. This is part of an MDM series on trends in doing business electronically.
Today, Grainger is widely recognized as a leader among distributors in B2B e-commerce. But that wasn’t always the case.
The launch of Grainger’s first electronic catalog in 1995 marked a shift for the now $6.2 billion distributor of maintenance, repair and operations supplies. After all, the payback of such a move was still unknown, and that uncertainty could have prevented the heretofore “conservative” company from delving into that arena.
“The fact that [Grainger commissioned a team] to do this was unheard of at the time,”
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Shown below are key events in Grainger’s e-commerce evolution plus sales through Grainger’s catalog at www.grainger.com.
Source: Grainger 10Ks 1996-2009; timeline compiled by MDM
1995
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Grainger’s investments into e-commerce 10 to 15 years ago don’t look like large gambles today, but as our lead article by associate editor Jenel Stelton-Holtmeier illustrates, it was in fact a large dollar amount for what the adoption rate was at the time and also the company’s culture. I was publicly skeptical at the time, questioning whether it was bleeding edge rather than leading edge. How smart was I?
As the timeline illustrates, Grainger’s online sales took off with the dot-com era by 1999. It has continued to scale up along with the Internet.
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Excluding acquisitions, seasonal sales and foreign exchange, GWW daily sales up 4%.
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These days, companies should have informative, easy-to-use, customer-focused Web sites.
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