Dive into four use cases of how artificial intelligence can help sales better understand the cause of customer churn and how to counter it.
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Technology analyst Justin King shares real-world use cases of AI in distribution to help cut through the noise and zero in on its potential.
Without a sales process, even a purpose-built distribution CRM won't deliver. Benj Cohen shares tips for how to guarantee CRM ROI.
After high demand years, eCommerce-based fastener distributor Fastener SuperStore will add a new facility to increase its inventory capacity.
GPT-4o is a faster but still free model for all ChatGPT users.
AIS Industrial & Construction Supply is a single-location distributor, but its innovation in sales, marketing and eCommerce has outdone that of many larger industry counterparts. CEO Dale Hahs joins to discuss what AIS has been up to lately, what he's seen change in his 40 years with the company, and what he'd do differently in a career restart.
Distributors are dealing with more potential business risks today than ever before. We polled hundreds of them to determine what the biggest risks are, and dissected plenty of interesting commentary.
To improve lead time accuracy, Border States electrical supplies distributor will implement a AI-based prediction tool.
Guest author Brian Gardner outlines how to avoid the common pitfalls of CRM systems. (Hint: It begins with an audit.)
DDS' built Acadia to make it easier for manufacturers and distributors to share, enhance and access product information for eCommerce sites.
We gathered polling data and commentary from hundreds of respondents to find out. Find our analysis on the results here.
This compilation episode features mini-interviews Mike Hockett conducted at ISA24, gathering channel perspectives from ISA’s CEO, two distribution CEOs, three service providers and two college students.
The investment will help Continuum expand digital transformation for B2B distributors and manufacturers beyond eCommerce.
Major manufacturers may have taken a big early lead, but their smaller competitors have been able to close the digital gap in recent years.
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A new product content hub will streamline the delivery of eCommerce product information to DPA's member distributors.
Amazon's total investment in artificial intelligence startup Anthropic now totals $4 billion.
Jeremy Centner examines a handful of key technology drivers and what we can expect to see from them in the rest of 2024 and beyond.
We extract key takeaways from a new innovation handbook for distributors and the research that went into it.
Distributors have the data they need and the ambition to use it. What’s the holdup? Hear from two major distributor executives who use data to make a difference.
The massive supply chain expo and conference showcased the latest and greatest in warehouse tech, with much of it aimed at augmenting labor woes.
