Through a discussion with the CIO of each company, we get into the weeds of the what, why and how behind the electrical and fastener distributors’ AI journey and the decisions that led to success with the technology.
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The distributor IT department has never been busier — consumed with AI strategic planning while concurrently optimizing internal networks. The CIO of a large wholesale redistributor says all of it boils down to ROI.
Here's a visual walkthrough of how to practically leverage AI throughout your day to stay informed, manage meetings and communicate effectively.
Here’s a closer look at what distributors can learn from failed attempts to integrate AI into business models and what elements are crucial to developing a sustainable strategy.
The recent DCKAP Round-Up event featured MDM's Tom Gale, who spoke of the growing impact AI has in reshaping business models for distributors. Here are some key takeaways.
Explore why AI tools like ChatGPT can't replace the content creation needed in sales and marketing and learn why they should — and shouldn't — be applied.
The industry's generally slow adoption for AI may be at least partly contributed to misconceptions about the technology and its applications. This article helps set the record straight.
Fastenal launched an AI-upgraded chatbot in June, and is currently building a sourcing tool — both intended to help its staff. Get the details here.
Through a new report and an interview with someone close to QXO, MDM gleaned insights about which building materials verticals the splash-making distributor is targeting.
We benchmarked the results of a large-scale poll on distributors’ AI usage against that of a year earlier, and the findings were eye-opening. This piece examines the comparative results.
When making a business case for AI and evaluating its fit in your distribution business, you should consider asking these essential questions.
Significant trends are emerging across distribution channels as we close in on the halfway mark of 2024. Here’s the first in a series of snapshots on how MDM’s research and programming is tracking ways leaders are shifting their focus on transformation and innovation efforts.
Technology analyst Justin King shares real-world use cases of AI in distribution to help cut through the noise and zero in on its potential.
We gathered polling data and commentary from hundreds of respondents to find out. Find our analysis on the results here.
Mike Hockett leads off our February Premium Monthly issue with his take on why the AI learning curve won't be nearly as steep as that of office computers or the Internet.
While adoption rates for both sides are relatively slow-going, this piece examines new data that shows the gap between them.
While application possibilities understandably drive AI discussions, the ethics component has been overlooked. This piece dives deep into the guardrails distributors will want to keep in mind as they navigate their AI journey.
While distribution has been slow to embrace the game-changing technology that tech giants have pioneered and exploited, the industry can still take advantage of the AI infrastructure that exists.
It’s one of the biggest challenges as Baby Boomers retire and young talent is prone to job-hop. Here, we analyze our latest research into what distributors told us about their efforts on this front.