Rather than scaling back the role of sales reps in the age of self-service, Kevin McGirl advises on how distributors can update their image in the buyer's mind.
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In the first of a two-part series, John Johnson examines the key factors leading manufacturers to domesticate more of their production and what distributors should keep an eye on.
We polled distributors about how much pricing influenced last year’s revenue numbers. See the exclusive results and commentary here.
In our latest QuickTake Podcast, Tom Gale and Mike Marks discuss Peter Drucker's timeless teachings of first principles and how they apply for distributors.
Under John McKenzie's leadership, the number of local company entrepreneurs increased from 609 to 652, Winsupply said.
Mike Hockett recounts a case study that walked through the distributor’s four-year and ongoing journey that defined a digital strategy catering to an omnichannel customer experience.
What is loyalty marketing? Lincoln Smith explains and makes a case for using incentive loyalty programs to bolster your revenue.
In a new MDM podcast, Mike Marks and Tom Gale discuss how distributors can outperform market conditions and competitors in 2023. What will change the industry? And, if market transitions are where competitive advantage is won, what shifts could we see over the next year?
William P. Stengel will be President and Chief Operating Officer, and Christopher T. Galla will be Senior Vice President and General Counsel.
Net Results Group Managing Partner Lance Gilbert discusses the state of indirect spend at large facilities from his team’s expertise in the analytics, technology and process improvement for MRO inventories, usage and purchasing behaviors. We explore the current supply chain challenges and opportunities for distributors to help customers 'right-size' their inventory.
The JanSan distributor announced that Jay Davisson is the new CEO and Steve Porter is the new Chief Sales Officer.
David Brown joins ERIKS with more than 15 years of senior leadership experience and 25 years of financial roles in accounting and finance.
Robert Hoke will work at Viking as its new eMobility Specialist, while Jen Pytleski will take the role of Enterprise Account Executive.
Acquisitions and technology investments remain viable ways for distributors to bet on themselves to outperform competitors, but they aren’t the only options available. Here, Mike Hockett outlines those and other investments worth particular consideration ahead of a forecasted economic slowdown.
The end customer increasingly desires to buy from you like they do in their everyday personal life. If you aren’t rewriting your strategy to meet the needs of the self-service customer, you are in danger of falling behind.
Jerrel Flatt recently worked for Apex Tool Group, LLC and prior with Colony Hardware, Werner Co. and Newell Rubbermaid.
Vin Zachariah will be responsible for process improvement across the company and developing execution strategies to drive scale and growth.
Omnichannel provides a seamless customer journey across channels, so your customers don’t have to bounce from department to department trying to place an order or ask a question.
We share new comments from distributors regarding whether they plan to use new or unique strategies to recruit and retain employees. It illustrates that some are faring much better than others.
The Crescent Electric Supply leader tells us how employee engagement has kept the distributor pointed at its customer-based North Star.
