By investing in and embracing an e-commerce strategy nearly 20 years ago, this Columbus, Ohio-based distributor brings in more than half of its sales from its website, with both web and local business growing about 20% each year for the last several years in a row.
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Shedding outdated technology is not only improving productivity and efficiency for the California-based company, but also allows for controlled scale and growth, with improved data accuracy and elevated customer satisfaction levels.
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The Irving, Texas-based distributor is taking its e-commerce capabilities to the next level with an investment in master data management to overcome limitations of legacy systems, and continuing to invest heavily in technology and talent in order to provide customers with a best-in-class online experience.
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Allied Electronics & Automations industry-leading focus on digital marketing as a core business strategy is driving omnichannel sales success for the award-winning distributor. The efforts earned Allied an MDM 2019 Digital Innovator award.
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The wholesale HVAC distributors website now features an enhanced online catalog and improved search functionality, and the company invested in text ordering capabilities to improve mobile functions and shorten wait time. The efforts earned Charles D. Jones an MDM 2019 Digital Innovator award.
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Transitioning ownership of a family business is the most important business decision you will make. No challenge has as much potential to amplify the stresses, or conversely, highlight the special advantages of operating a family business.
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MDM is kicking off our inaugural class of 2019 Digital Innovator Award winners with profiles from Ludwig Meister and Hisco.
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About seven years ago, Hisco, a leading specialty distributor based in Houston, set out to better understand the companys profit drivers through a data-based analysis. Developing a successful system has taken years of cultural change and realigning team members thought processes around what makes a profitable customer, but the real driver, says President & CEO Bob Dill, continues to be turning the data used to anchor the initiative into real action. Hiscos relentless pursuit of actionable data makes the nearly 50-year-old employee-owned institution one of MDMs 2019 Digital Innovator Award winners.
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This Munich-based, third-generation distributor of bearings, power transmission, fluid power and tooling products took a non-traditional approach to transforming into a digital distribution business. It started by digitizing and strengthening the automation capabilities of its back-end systems purchasing, inventory management, logistics before focusing on the sales side of the business. And it accomplished this transformation by developing its internal technology and development expertise, thus being able to customize and enhance ERP and other critical platforms. One of MDMs 2019 Digital Innovator Award winners, heres Ludwig Meisters story on how the distributor has built a culture of digital innovation.
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Three ways non-retail vending programs can be a powerful tool to set distributors apart.
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