Through its Better MRO and MRO Go initiatives, MSC is working to be a consistent source of materials as well as innovation and cost-saving solutions for its customers building a growing sense of loyalty from a changing workforce in the process.
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Committed to leveraging the experience and industry knowledge of its employee base, this industrial distributor continues to grow customer loyalty through ongoing investments in its private label products, accelerated category expansions and more.
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CEO Kathy Mazzarella draws on the distributors distinguished track record of being at the forefront of change and technological advancement to promote employee-led innovation efforts that are creating new pathways to strengthen customer connections and business growth.
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This article reviews the key shifts taking place in distribution including the debut of Amazon Business to the list based on MDMs estimate of its revenues and how disruption is quickly changing the competitive landscape in wholesale distribution.
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Readers couldn’t get enough of what was happening at Grainger in 2017.
This article is part of MDM's 2017 Distribution Trends Special Issue.
The distribution industry has seen a surge in discussions about leadership and culture. With an uneven economy, new threats of disruption and the continuation of a massive generational shift in distribution, exhibiting strong leadership is critical for any company that wants to prosper.
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Not a subscriber? Subscribe below or learn more. The full 2017 Distribution Trends Special Issue is available to download in PDF format to MDM Premium subscribers.
This article is part of MDM's 2017 Distribution Trends Special Issue.
Distribution sales have traditionally been driven by outside salespeople who set their own course for how and where to sell in a given territory. But purchasing behaviors have changed, driven by technology and a generational shift, which means that sales models will need to change, as well, to capture and maintain business going forward.
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Not a subscriber? Subscribe below or learn more. The full 2017 Distribution Trends Special Issue is available to download in PDF format to MDM Premium subscribers.
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