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Distributors using eCommerce but not integrating it with their CRM software are missing out on segmentation and analysis of their customer base and using what they learn to maximize marketing and service.
The same bad actor re-encrypted previously stolen sensitive information, apparently just as the distributor had recovered from the initial breach.
While the company didn't celebrate it with fanfare, it’s still a significant milestone for Amazon's vast logistics network.
Tom Gale recaps the unique industry event that connected distributors exploring disruptive tech and emerging solution providers, including insights from Grainger and Graybar's CEOs.
In part two of his three-part detective series, John Gunderson examines the role Fastenal's sales specialization and realignment programs played to drive a decade-long performance increase.
As a primer for 2024, Mike Hockett condenses ITR Economics’ Alan Beaulieu’s latest industry keynote presentation into seven key points.
James Dorn summarizes Dorn Group’s latest survey results that hold some surprising insights for distributors on the pricing front.
When Wesco merged with Anixter in 2020, it took on a margin improvement plan, which may help the company reach its 10% EBITDA margin target.
Access to marketplaces' growing demand may seem attractive, but juggling their distinct sets of shipping and delivery requirements can be tricky. Andrew Stephens advises on best practices.
In the first of a 3-part series, John Gunderson goes detective-mode to examine Fastenal's transformation from a branch count-heavy distributor to one prioritizing integrated supply and self-service.
Overall, revenue outlooks for 2023 and 2024 improved for a second straight month. Mike Hockett dives into the U.S. Census Bureau’s latest wholesale trade data.
In the last of his three-part series, Randy MacLean says you’ll be surprised at what’s possible in using sales to gain at least some immunity from labor cost challenges.
Machinery and auto parts inventory drove the first monthly gain since February.
The B2B marketplace’s worldwide director, Todd Heimes, joins us to discuss how Amazon Business is constantly innovating to cater to today’s B2B buyer, and why it sees immense opportunity ahead.
Insights from MDM's annual conference and Baird's quarterly survey highlight a month that overflowed with Premium content.
More than three-fourths of executives who responded to the 3Q 2023 Baird-MDM Industrial Survey said they expect either flat or modest growth in 2024.
Are you an early adopter? Are you falling behind the curve? Where do you stand among all the hype of generative AI in distribution?
It’s strategy season, and even optimistic predictions are for flattish 2024 industry growth. Mike Marks & Tom Gale discuss the bottom-line impact in dealing with whatever your big gorilla(s) looks like.
Private branding is a lucrative profit opportunity for many distributors, but success isn't guaranteed. Steve Gettleman outlines five steps that can create a sustainable cycle of private brand growth.
