Employee education is a retention tool that leads to internal advancement and provides a direct benefit for the distributors who invest in it, says Texas A&M's Kourtney Gruner.
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Distributors, manufacturers and industry representatives alike are pinning their expectations for the year primarily on the speed of the vaccine rollout. With that in mind, they are largely bullish on the second half of the year.
We’re in a Twilight Zone between a pandemic-induced recession and a predicted strong recovery. This is the time to recalibrate and upgrade how customers experience your company’s value.
On January’s fourth-quarter earnings call, Fastenal CEO Dan Florness and CFO Holden Lewis pulled back the curtain on how they view the company’s diminishing role of physical branches.
Understand the market, get to know your customers and use appropriate benchmarks in creating a portfolio management approach to customer retention.
Portfolio reviews are more valued by core customers with greater breadth of spending across categories. These are exactly the clients you want to nurture (and conversely, can’t afford to lose).
MDM offers a preview of how distributors fared in the last quarter of 2020, along with a roundup of the latest economic reports showing that the recovery is happening, just slowly.
Pricing strategy can take a hit when your sales team is desperate to get the sales funnel moving with orders and return to a sense of normal.
The National Association of Wholesaler-Distributors plans to hold a highly interactive event, according to president and CEO Eric Hoplin.
After a year defined by uncertainty, survival and pivots to find growth, 2021 is already accelerating (first understatement of the year). It won’t be comfortable.
Distributors know we are not out of the woods yet, and they are planning accordingly.
Four ways that investing in technology now can help your distribution business emerge from the recession stronger than before.
Develop a strategic plan that allows you to be intentional in your actions through introspection, idea generation, execution and ongoing evaluation, according to Channel Marketing Group's David Gordon.
The final month of a tumultuous year brought a flurry of activity to wholesale distribution with 34 deals reported in MDM. Our M&A Roundup has the details you need.
Three of MDM’s five most-read blogs published last month focused on e-commerce and digital, while the tenuous economic situation plus Ferguson’s 2021 forecast also grabbed readers’ attention.
From executive appointments to mergers and acquisitions, these were the most-read news articles on mdm.com during the past year.
MDM looks at five themes that emerged across distribution M&A in 2020 and recaps some of the biggest deals of the year.
In general, taking a long-term perspective on challenging times in life yields more positive memories than negative ones. It brings us life lessons that we can apply to make our future brighter.
Boost online engagement and bring prospective customers to you by creating the digital, content-rich journey that your customers are looking for.
Industry insiders from Cascade Partners share tips on navigating what should be a “really strong year” for M&A, plus we’ve got the early details on MDM’s Virtual M&A Summit occurring in February.
