According to research cited by Bloomreach's Jason Hein, 25% of B2B business decision makers said direct websites are their fastest-growing channel, while 56% of B2B customers would pay more for a better or faster buying experience.
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How did the public distributors (and manufacturers relevant to this space) perform in the calendar first quarter? Our recap provides highlights of their revenue and earnings results.
MSC Industrial Supply CEO Erik Gershwind details how his company pivoted from being a legacy spot-buy company into becoming a mission-critical partner for its customers.
Panelists discuss headless versus full-stack e-commerce solutions — including what these terms even mean — on the latest MasterB2B “un-webinar” from Andy Hoar and Brian Beck.
Many distributors are redefining sales processes to put sellers at customer sites for only the most important interactions. For inside roles, consultant Andrew Horvath asks, should sales leaders deploy inside roles in a centralized or decentralized manner?
Join us live on Tuesday, June 29 for the latest on digital customer experience, technology and change management, and future innovation.
Sealing supplier anyseals made e-commerce and automation a priority by evaluating and revamping processes and implementing new technologies.
M&A activity continued to slow in April, but the landscape remains conducive for accelerating consolidation.
The Graybar CEO says distributors shouldn’t promote diversity, equity and inclusion just because it’s the right thing to do — though it is! — but because it helps grow the bottom line.
Parts Town's distribution center has received recognition over the years for its innovation. Like other industries, COVID-19 forced the distribution center to change their day-to-day procedures quickly. Despite implementing stringent safety protocols, they were able to maintain operational efficiency over the course of a challenging year.
Even prior to the pandemic, the role of outside salespeople has been outdated for the past 20 years, according to Ballistix’s Justin Roff-Marsh, who is a sales management and marketing consultant.
The latest quarterly MDM-Baird Industrial Distribution survey shows distributors are paying close attention to pricing inflation, supply chain issues and technology adoption challenges.
Monte Salsman, the president of Winsupply Acquisitions Group, took to the road — literally — to safely meet with potential partners and keep the distributor’s M&A pipeline full.
With distributors’ customers migrating to hybrid work environments, virtual sales calls still play an important role but there is room for improvement with the medium.
Existing solutions are clunky because they aren’t set up for high-volume repeat sales, high SKU counts and many channels. Instead, they were built for SaaS software companies or service businesses, says proton.ai's Benj Cohen.
As distributors eye the end of the pandemic, they can prepare their companies for the new normal by following these steps from Mark Dancer.
Employee groups that have a happier, more positive mindset are 30% more productive, while salespeople can sell up to 37% more.
The creation of Würth Additive Group will give customers manufacturing on demand, the company said.
The future we’re headed toward has no sympathy for resource constraints, resistance to change or incompatible legacy systems.
At MDM’s Future of Distribution Summit, Jim “Pouli” Pouliopoulos will show leaders how to manage their teams post-pandemic to ensure wellbeing and happiness.
