James Dorn shares insights on leveraging voice of customer, associate and supplier research to inform strategy, make better decisions and build winning playbooks.
Posts By Vesna Brajkovic
Mentions of reshoring were substantially more common in 1Q earnings calls compared to a year earlier. What are the factors driving the hype?
Manufacturing and retailer associations have called on the White House to step in on the labor dispute between 22,000 dockworkers and their employers.
Jordan Lomheim will succeed Wes Smith, who is transitioning into an advisor role, as Rexel USA's newest SVP and Chief Strategy Officer.
The U.S. Census Bureau shows new orders for manufactured goods, inventories and unfilled orders have increased, while shipments remain down.
Operations at major West Coast container ports have been disrupted as dockworkers and port employers fail to reach a deal over wages.
Pay for S&P 500 company CEOs in 2022 rose just 0.9% to $14.8 million in median compensation, according to an AP study.
Lowe’s reports a more positive outlook on Pro customer sales as projects shrink and Pros work through backlogs.
To access this page, you must purchase MDM Premium Subscription, MDM Premium Subscription – Monthly or MDM Premium Subscription – Annually.
One of the biggest factors limiting the success of B2B distributor eCommerce is pricing. James Dorn looks at pricing strategy and two schools of thought on how distributors look at the ROI equation for their eCommerce revenue.
Lumber deflation and unfavorable weather drove The Home Depot’s earnings in the first quarter of 2023 below expectations.
3M has terminated long-time exec Michael Vale for "inappropriate personal misconduct" just three weeks after he took on a newly-created post.
Some markets voiced robust 1Q demand while others saw things at least start to slow. Here’s what distribution execs had to say in the 1Q 2023 Baird-MDM Survey.
To access this page, you must purchase MDM Premium Subscription, MDM Premium Subscription – Monthly or MDM Premium Subscription – Annually.
Salaries for U.S.-based supply chain professionals continue to rise, with median income reaching $98,570 in 2023, according to ASCM data.
In an apparent effort to reduce some delivery costs, Amazon has offered $10 to select customers who elect to pick up purchases in store.
The Institute for Supply Management’s Spring Economic Forecast predicts revenue to increase and manufacturing to expand at slower pace.
