Scott Merrill, Author at Modern Distribution Management

Access Now: Simplify Your Business in Latest Episode of Executive Briefing

Cutting out the busy work can save you time and money.

March 18, 2014

Establishing a feedback mechanism is critical in improving processes across a business. Steve Deist of Indian River Consulting Group examines the importance of having a “feedback loop” and how it can help distributors create a more strategic approach to sales.

This article is an exclusive summary of the recent MDM Webcast, CRM & the Strategic Sales Force.

This article includes:

Characteristics of an effective feedback loop
Best practices to getting feedback
Where many companies fail

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MDM Interview: How to Stand in Your Employees’ Shoes
Where Managers Blunder
Yes, Customers Want to Hear from You

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March 10, 2014

Companies

Adverse Weather Hits Distributors Hard

Grainger, Fastenal and other distributors report challenges from unusually cold, snowy weather.

February 26, 2014

Companies

Air Products Looks to New Methods to Combat Helium Shortage

Air Products' new facilities in Colorado, Wyoming to help increase helium supply.

February 12, 2014

Companies

Sysco-US Foods Deal Faces Review, Customer Concerns

But foodservice distributor moves forward on integration plans.

February 11, 2014

Economic Trends

2014 Economic Outlook: Building for the Future

This year distributors should focus on positioning for growth, according to Andrew Duguay, senior economist with the Institute for Trend Research. Duguay was featured in the recent MDM Webcast, The 2014 Distribution Industry Outlook.

This article is an exclusive summary of Duguay’s presentation.

This article includes: