In Part 3 of our IT series, two distributor executives look to the future and have every intention of getting it right with self-serve and AI technologies.
Posts By Kim Phelan
Part 2 of our Executive Commentary series of conversations centers on how one major distributor relentlessly pursues sameness when it comes to customer experience across all buying channels.
The distributor IT department has never been busier — consumed with AI strategic planning while concurrently optimizing internal networks. The CIO of a large wholesale redistributor says all of it boils down to ROI.
