In 2020, a whopping 83% of decision-makers reported double-digit growth in digital revenue. In 2019, before COVID-19, only 9% experienced such growth. This is not a moment to let pass you by.
For the second year in a row, Bloomreach, the leader in commerce experience™, commissioned Forrester Consulting to conduct an online survey of B2B and B2C businesses and consumers in e-commerce across the US, UK and Germany.
Read on to discover what the study found, and how firms can capitalize on the market share they’ve captured during COVID-19.
