2020 - Page 47 of 52 - Modern Distribution Management

2020

Download this Issue as a PDF: February 10, 2020

This is the PDF of this issue of Modern Distribution Management.

The global e-commerce marketplace is maturing. With distributors exploring more opportunities to invest in online platforms and digital capabilities, MDM spoke with Alibaba Groups John Caplan about Alibaba.coms recent U.S. expansion and how the China-based B2B platform seeks to differentiate its relationship with distributors. Also impacting the international market is President Trumps signing of the United States-Mexico-Canada Agreement. Once ratified, distribution leaders are optimistic the trade deal will improve regulatory alignment, reduce redundancies, increase transparency and overall advance and expand on trade between the North American countries.

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Alibaba Group Wants to Recruit You

The global e-commerce platform's business model is built around the premise of making it easier for distributors and manufacturers to do business around the world, says John Caplan, president of North America B2B and chief growth officer, global B2B.

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Commentary: Where Does Your Business Fall on the Commoditization Spectrum?

A sense of urgency in developing or enhancing a digital strategy for your business could be a core theme of 2020. The key word? Marketplaces.

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The USMCA: What It Means for Distributors and Manufacturers

Distribution trade associations and groups such as the American National Standards Institute (ANSI) are calling President Donald Trumps signing of the USMCA a win for distribution.

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Martin Supply’s Doug Ruggles on the Secret to Family-Owned Success

While this privately held industrial supplier with more than 300 employees may not be a Harvard Business School case study in management structure, the three-brother leadership team has managed to buck the odds of many third-generation businesses by nurturing an entrepreneurial culture in an 85-year-old company. Listen to Doug Ruggles share whats worked to drive growth with a customer-centric solutions approach, with host Tom Gale.

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Why You Should Consider Differentiated Service Levels to Grow Margin

Under-investing in customer-facing resources and tools can erode a distributors value, says management consultant Andrew Horvath. However, he cautions that being all things to all customers is often an expensive and inefficient approach. Successful distributors differentiate commercial service levels (CSLs) based on customer need and value, Horvath says.

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