August 2017 - Page 2 of 8 - Modern Distribution Management

August 2017

Commentary: Fighting the Digital Disruption War

For more than 20 years, technology adoption in distribution has lived with this axiom: The distribution industry moves at its own pace, and it reflects the wants and needs of its customers. On the other side is this: distribution, particularly industrial channels, is on the slow end of the technology adoption curve. As with most things, the truth is somewhere in the middle.

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  • Distribution M&A Playbook, pt. 2: The 8 Fatal Flaws in M&A
  • Top Trends for 2017
  • MDM Interview: Watsco Aims for ‘Bigger, Better, Faster’

Commentary: Fighting the Digital Disruption War Read More »

Are You Meeting Customers’ Service Needs?

Customers today demand more services, and distributors need to evaluate what they offer – and at what cost. This article examines the drivers behind these changing customer expectations and steps a distributor can take to give customers what they want while remaining profitable.

This article includes:

  • ‘Amazonification of the supply chain’
  • Which services to add?
  • Create services as a line-Item charge

Subscribers should log-in below to read this article.

Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:

  • Distribution M&A Playbook, pt. 2: The 8 Fatal Flaws in M&A
  • Top Trends for 2017
  • MDM Interview: Watsco Aims for ‘Bigger, Better, Faster’

Are You Meeting Customers’ Service Needs? Read More »

Download this Issue in PDF: August 25, 2017

This is the PDF of this issue of Modern Distribution Management.

Table of Contents:

  • Grainger’s Pricing Initiative, pt 1: A ‘Suboptimal’ Solution?
  • 3 Lessons for Other Distributors from Grainger’s Pricing Initiative
  • Commentary: Fighting the Digital Disruption War
  • Are You Meeting Customers' Service Needs?
  • Monthly Wholesale Trade Data: June 2017
  • MDM Industrial Inflation Index: July 2017
  • MDM News Digest 4716

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Download this Issue in PDF: August 25, 2017 Read More »

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