August 10, 2016

Listen to Customers or Lose Them

Human Resources in Wholesale Distribution, Management, Operations, Research & Analytics, Sales & Marketing, Strategy, Technology / Eric Smith

Not enough distributors listen to their customers, and this is a problem in the era of the customer. With the rise of Amazon and other unknown disruptors possibly on the horizon, B2B companies must map their customers experience to uncover deficiencies and then work to solve them.

This article includes:

The new model of distribution
How to talk to your customers
Consequences of inaction

Subscribers should log in below to read this article.

Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:

Are You Really Customer-Centric?
Customer Engagement: Dont Be Amazon
2015 State of Distributor Marketing: Effective Strategy Solves Challenges

To access this page, you must purchase MDM Premium Subscription, MDM Premium Subscription – Monthly or MDM Premium Subscription – Annually.

Listen to Customers or Lose Them Read More »

IoT Poised to Alter Supply Chain

Companies, Inventory Management, Management, Operations, Research & Analytics, Strategy, Technology / Jenel Stelton-Holtmeier

Internet of things is a broad term for a network of connected devices that can automatically communicate with one another. The applications of this new technology are still in the early stages for distribution, but experts expect rapid growth in the next few years. This article examines some of the opportunities and challenges IoT introduces for the supply chain.

This article includes:

Connecting the supply chain
IoT opportunities for distributors & manufacturers
Concerns about IoT

Subscribers should log in below to read this article.

Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:

New Tech Disrupts Supply Chain
Integrated Supplys Next Phase
Supply Chain Sustainability Efforts Grow

To access this page, you must purchase MDM Premium Subscription, MDM Premium Subscription – Monthly or MDM Premium Subscription – Annually.

IoT Poised to Alter Supply Chain Read More »

Commentary: Don’t Settle for Silver

Management, Strategy / Eric Smith

Legacy and name recognition arent enough to take home the gold, only distributors that put the necessary work into their business will succeed.

Subscribers should log in below to read this article.

Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles:

A Growing Competitive Threat
2016 Distribution Remodel: Refocus on the Core
Work ON Your Business, Not Just IN Your Business

To access this page, you must purchase MDM Premium Subscription, MDM Premium Subscription – Monthly or MDM Premium Subscription – Annually.

Commentary: Don’t Settle for Silver Read More »

Industry Innovator: Leading from Online

Companies, eCommerce, Free, Human Resources in Wholesale Distribution, Management, Online Marketing, Operations, Sales & Marketing, Strategy, Technology / Jenel Stelton-Holtmeier

The MDM Industry Innovator award recognizes an individual who is leading change in a changing industry, rather than letting the change lead them. This years winner is Jay Amstutz, president of Ohio Power Tool, Columbus, OH. Amstutz was selected for his approach of using online tools to help his local distribution company compete with larger players for sales and employees.

Subscribers should log in below to read this article.

Not a subscriber? Subscribe below or learn more. The full 2016 Distribution Trends Special Issue is available to download in PDF format to MDM Premium subscribers.

To access this page, you must purchase MDM Premium Subscription, MDM Premium Subscription – Monthly or MDM Premium Subscription – Annually.

Industry Innovator: Leading from Online Read More »

MDM News Digest 4615

Uncategorized / MDM Staff

News briefs from July 26-August 10, 2016.

To access this page, you must purchase MDM Premium Subscription, MDM Premium Subscription – Monthly or MDM Premium Subscription – Annually.

MDM News Digest 4615 Read More »

Market Snapshot: Abrasives Market Demand in the United States

Economic Trends, Research & Analytics / MDM Staff

The MDM Market Snapshot, based on data from MDM Analytics, includes market demand for Abrasives by end user in the U.S., plus the top end users by 6-digit NAICS.

Subscribers should log in below to read this article.

Not a subscriber? Subscribe below or learn more. Subscribers also have access to the following related articles: