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News

Amazon to Launch ‘Q’ Business Chatbot in Apparent Answer to ChatGPT

Amazon's incoming generative AI chatbot was built to respond to data analysis queries and questions about supply chain decisions.

Elevate Your Sales Game: The Ultimate CRM Playbook for Distributors

As distributors adapt to changing dynamics, CRM software has evolved to become much more than a tool for logging activity and tracking sales performance. A robust, user-friendly CRM platform empowers sales reps and your entire customer-facing team to be more efficient and proactive, improving customer engagement and profitability. In this resource, we’ll discuss the key benefits of CRM software, the most important factors distributors should consider when evaluating solutions, how to improve user adoption, and how to maximize the impact of your CRM with battle-tested sales workflows.

The Ultimate CRM Software Playbook for Distributors

MDM Blog

Articles

Here’s Where Distributors Rank on Forbes’ 2023 List of America’s Largest Private Companies

See which industrial, commercial and building supply distributors charted on Forbes' annual list of the largest privately-owned companies by revenue.

eCommerce

Articles

How to Use eCommerce CRM Integration for Lead Conversion, Personalization and Analytics

Distributors using eCommerce but not integrating it with their CRM software are missing out on segmentation and analysis of their customer base and using what they learn to maximize marketing and service.