From time to time before the end of 2008, we will be posting results and ideas from the recent MDM Reader Survey. Here’s a look at respondents’ strategic focus going into the new year.
In response to the MDM Reader Survey question, How have you changed your strategy for 2009 based on current economic trends?”, many readers -but not all -said they were making a change. Many said they were going back to basics. Improving customer service and pricing were both mentioned. Others are leaning operations to ensure efficiency and cut unnecessary costs.
Many respondents mentioned either layoffs or a hiring freeze, in addition to delaying major capital expenses. One respondent plans to improve maintenance on existing equipment to make it last longer. Others said they …
MDM Reader Survey: Distributors Shifting Strategy for an Uncertain 2009
From time to time before the end of 2008, we will be posting results and ideas from the recent MDM Reader Survey. Here’s a look at respondents’ strategic focus going into the new year.
In response to the MDM Reader Survey question, How have you changed your strategy for 2009 based on current economic trends?”, many readers -but not all -said they were making a change. Many said they were going back to basics. Improving customer service and pricing were both mentioned. Others are leaning operations to ensure efficiency and cut unnecessary costs.
Many respondents mentioned either layoffs or a hiring freeze, in addition to delaying major capital expenses. One respondent plans to improve maintenance on existing equipment to make it last longer. Others said they …
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Lindsay Young
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