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July 25, 2005


Learning Competitive Advantage

Lessons sales representatives can leverage

By Todd Youngblood

About fifteen years ago, I ran across a paper written by Arie De Geuss, then chief of corporate planning for Royal Dutch Shell. In it, he made one of those pithy observations that really capture the essence of sustained excellent performance. Insightful as he was at the time, it’s just not enough any more.

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